Reserve at Garden Oaks Apartments FAQ

The Reserve at Garden Oaks leasing office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sundays.

Yes! Reserve at Garden Oaks is a pet-friendly apartment community in Houston, TX. We welcome residents and their pets and offer a dedicated on-site bark park for your furry companions.

Reserve at Garden Oaks offers spacious 1-bedroom, 2-bedroom, and 3-bedroom apartment homes in Houston, designed to fit a variety of lifestyles and household needs.

Reserve at Garden Oaks is located at 3405 N Shepherd Drive, Houston, TX 77018, in the highly desirable Garden Oaks and Houston Heights area with convenient access to dining, shopping, and major employers.

Reserve at Garden Oaks combines the charm of a quiet garden-style apartment community with the convenience of Houston city living. Residents enjoy beautifully maintained grounds, thoughtfully designed apartment homes, premium amenities, and award-winning customer service in the heart of Houston Heights.

While we do not offer furnished apartments directly, we can connect future residents with trusted vendors that provide furnished apartment packages.

Smoking is permitted in select designated areas throughout the community.

Prospective residents can schedule an apartment tour online through our website or by contacting our leasing office by phone or email.

Applicants must provide a valid government-issued ID, rental history, employment information, and proof of income during the leasing application process.

Applicants should have a household income of at least 2.5 times the monthly rent. A credit and background screening are also required as part of the approval process.

You can submit your application online through our website or use the application link provided by our leasing team.

Yes, renters insurance is required for all residents.

Most rental applications are approved within 24 to 48 hours after all required documentation has been received.

Yes. Reserve at Garden Oaks offers flexible short-term lease options ranging from 3 to 11 months, subject to availability.

Yes. All applicants complete a standard background and credit screening during the application process.

Security deposits vary by apartment floor plan. Deposits start at $200 for one-bedroom apartments and may be up to $400 for three-bedroom apartments.

Utilities are billed separately based on individual usage and will appear on your monthly resident statement.

Residents are responsible for electricity, water, sewer, and any applicable utility service fees.

Rent is due on the first day of each month. Residents can pay online using ACH or a debit/credit card, or submit a cashier's check at the leasing office.

Residents enjoy premium apartment community amenities including:

• Resort-style swimming pool
• 24-hour fitness center
• Business center
• Bark park
• Amazon Hub package lockers
• Beautifully landscaped grounds
• Complimentary Wi-Fi in select common areas

The fitness center, business center, and Amazon Hub lockers are available 24/7 for resident access.

Yes. On-site parking is available for residents, and covered parking spaces may be rented based on availability.

At this time, electric vehicle charging stations are not available.

Packages are delivered to secure Amazon Hub lockers, allowing residents to retrieve deliveries conveniently 24 hours a day.

Yes. Reserve at Garden Oaks regularly hosts resident events and community gatherings that help neighbors connect and build relationships.

Yes. We proudly welcome pets at our Houston apartment community.

Yes. Certain breed restrictions apply in accordance with Texas Apartment Association (TAA) guidelines.

Residents may have up to two pets per apartment home.

Yes. Service animals and assistance animals are welcomed in accordance with applicable state and federal laws.

$200 pet deposit
$300 one-time pet fee
$25 monthly pet rent per pet

Yes. Residents and their pets can enjoy the on-site bark park.

Reserve at Garden Oaks is located in the sought-after Garden Oaks and Houston Heights area of Houston, Texas, providing convenient access to shopping, restaurants, entertainment, and major commuter routes.

Residents enjoy easy access to local restaurants, coffee shops, retail destinations, and grocery stores, including H-E-B, located approximately 1.5 to 2 miles away. The popular Heights Shopping District on 19th Street is also nearby.

Garden Oaks Elementary School
Black Middle School
Waltrip High School

School attendance zones may change, so residents should verify assignments directly with the school district.

Reserve at Garden Oaks is conveniently located near Houston Community College (HCC) and several major universities throughout the Houston metropolitan area.

Yes. The Northline Transit Center/HCC is approximately 3.4 miles away, and Houston Amtrak Station is approximately 6.4 miles from the community.

Residents can easily make rent payments through the online resident portal or pay in person at the leasing office.

Residents may renew their lease through the resident portal, by signing renewal documents in the leasing office, or by contacting the leasing team.

Maintenance requests can be submitted online through the resident portal or by contacting the leasing office directly.

Yes. The resident portal allows residents to pay rent, submit maintenance requests, manage account information, and access community resources online.

Yes. Residents have access to a business center that provides a convenient workspace for remote work, studying, or professional tasks.